Terms and Conditions

If you receive your jewelry order and it contains any incorrect, damaged, or defective items, please contact us right away! We have policies in place to take care of such issues for you, and we welcome the chance to make things right. Please refer to the information below for further assistance:

Thank you again for shopping with Nail Veils. We make every effort to provide you with a flawless experience, and we sincerely apologize for any errors. We will make every effort to resolve your order problems in an efficient and economical manner with minimal hassle on your end!

Refund Processing

All requests will be processed after our returns department inspects and verifies the condition of the item. Returns and exchanges take approximately 15 business days to process upon receipt of the item. Returns are only offered if the incorrect item is received. Please attempt to return every item with all of its original materials. If you have any questions, contact one of our customer service representatives at, ellie@chroniclestones.com